Tuesday, March 31, 2009

Attention to Detail!

I’m sure you have encountered many situations with clients, friends, relatives and merchants who failed to pay attention to the “little things” and as a result you were disappointed or upset. The details in most things matter, and if they are considered by those with whom you deal you will be much more satisfied.

I have many examples of small things that made me uncomfortable when they were ignored. A workman came to my house to repair a shower door. He came early in the morning shortly after the shower was used so the floor of the shower was still wet. He stepped on the wet shower pad without drying it and left mud and dirt for me to clean up. Needless to say his workmanship was inferior in my eyes. He didn’t seem to care.

Details in the floor covering installation are of supreme importance. Details such as the installation of carpet on stairs, carpet seams and transitions are certainly an indication of the skill and care of the installer. Most any apprentice can measure, cut and lay out the carpet, but it requires a skilled mechanic to seam, trim, stretch and finish off the edges of the carpet so you will feel you have received what you paid for. This skill requires many years of experience and training.

Also in the installation of ceramic tile, wood, laminate floors and vinyl the details make the job a thing of beauty. Every job must be a work of art and must be treated as such. As a designer, either a professional or for yourself, you require beauty for the end product. Your floor covering professional must be just that “PROFESSIONAL”

Contra Costa Floor Club can sell you beautiful floor coverings of superior quality at a extremely competitive price, but the installation is the detail that is most important. Whether you do-it-yourself or hire a professional installer pay attention to the details. If we are contracted to install you new floor coverings we will only send ‘PROFESSIONAL” installation mechanics.

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